1. Information We Collect
Bridge collects limited personal information when you voluntarily submit it through our website, forms, or communications.
- Name, phone number, and email address
- Service address or general location
- Task details and scheduling preferences
- Helper application details (if applying to be a helper)
- Communications, feedback, or support messages
2. How We Use Your Information
We use your information only to:
- Respond to inquiries and requests
- Facilitate introductions between users and helpers
- Coordinate and confirm requested services
- Conduct internal market research and improve Bridge
- Comply with applicable legal requirements
3. What We Do Not Do
Bridge does not:
- Sell or rent personal information
- Use data for advertising or profiling
- Collect medical or health records
- Track users across unrelated websites
4. Information Sharing
We share personal information only when reasonably necessary, such as:
- Sharing task details or location with a matched helper
- Using trusted third-party tools to operate the service
- Responding to lawful requests or legal obligations
All helpers are independent individuals and receive only the information required to perform a requested task.
5. Data Storage & Security
Bridge uses widely trusted third-party tools such as Google Forms, secure cloud-based spreadsheets, email services, and scheduling tools.
We take reasonable steps to protect information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Analytics
Bridge may use basic cookies or analytics tools to understand general website usage. These tools do not collect sensitive personal or medical information.
7. Children’s Privacy
Bridge is not directed to children under the age of 18. We do not knowingly collect information from minors.
8. Your Choices
You may request to:
- Access or correct your information
- Request deletion of your information
- Ask questions about how your data is used
Requests can be made by contacting us using the information below.
9. Changes to This Policy
Bridge may update this Privacy Policy from time to time as the platform evolves. Updates will be posted on this page with a revised “Last updated” date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Email: hello@bridge-lincoln.com